Hi All,
I was trying to generate Custom Weeks for 2024 Year using the Time and Expenses Preferences Screen.
But when I save the above records, the below error is occurring.
After investigating the issue, I found that there are already few records containing weekIDs of 2024 in the database(EPCustomWeek table) for previous year as below.
I suspect that this should be the reason for above mentioned error message.
Any idea on this? How can I solve this issue?
Thanks
Best answer by Laura02
Hello
It looks like this is a known issue in Acumatica. The solution is to contact your VAR and ask them to open a support ticket.
Here is the post that contains details of the known issue:
In case you cannot see the above post (some are available only to VARs):
On the Time and Expense Preferences (EP101000) form, if a user generated more than 100 weeks for a year by using the custom week functionality, and then tried to generate weeks for a subsequent year, the system displayed the following error message: Error: Another process has added the 'EPCustomWeek' record. Your changes will be lost, as shown in the following screenshot.
This is a known issue for the following builds of Acumatica ERP:
We are currently planning to resolve this issue in future Acumatica ERP Versions.
Contact your Acumatica support provider to receive the workaround instructions and any assistance with using them.
Laura
+19Hello
It looks like this is a known issue in Acumatica. The solution is to contact your VAR and ask them to open a support ticket.
Here is the post that contains details of the known issue:
In case you cannot see the above post (some are available only to VARs):
On the Time and Expense Preferences (EP101000) form, if a user generated more than 100 weeks for a year by using the custom week functionality, and then tried to generate weeks for a subsequent year, the system displayed the following error message: Error: Another process has added the 'EPCustomWeek' record. Your changes will be lost, as shown in the following screenshot.
This is a known issue for the following builds of Acumatica ERP:
We are currently planning to resolve this issue in future Acumatica ERP Versions.
Contact your Acumatica support provider to receive the workaround instructions and any assistance with using them.
Laura
+19Hello,
It seems like the choices are upgrade to 2023 R2 or open a support ticket with Acumatica.
Thank you.
Laura
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