Skip to main content
Solved

receiving an error when retrieveing odata feed in excel


stacy16
Varsity I
Forum|alt.badge.img+1

This is the error i get (see below)

Everything was working fine yesterday and today it is saying it can’t connect. 

Anyone have an ideas? these excel odata pivto tables a critical to how we operate :/

Any help is greatly appreciated!

 

Best answer by stacy16

I did however just find that there is a new permission that just popped up.. this may have something to do with it

I have never seen that before.. and it was unchecked. so i checked it and am testing to see if it works now. Fingers crossed!

View original
Did this topic help you find an answer to your question?

9 replies

Kandy Beatty
Captain II
Forum|alt.badge.img+16
  • Captain II
  • 2209 replies
  • March 10, 2023

Hi @stacy16 

It looks like this could be a permissions or credentials issue. Can you check the credentials are correct?

Also, do you have the correct user role in Acumatica?

Requirements for the User Account Role

The access to Power BI views from the Acumatica template app is configured for user roles in Acumatica ERP as the access to the corresponding generic inquiries in the application’s site. An out-of-the-box Acumatica ERP instance includes the predefined BI access role, which has access to the generic inquiry forms included in the Acumatica template app for Power BI. Account is assigned the BI role. A user with the Administrator role, which provides full access rights in the system, can assign the BI role to the needed users by using the Users (SM201010) form.


stacy16
Varsity I
Forum|alt.badge.img+1
  • Author
  • Varsity I
  • 88 replies
  • March 10, 2023

Hi @kandybeatty49 

Thank you for reaching out regarding my issue.

 

I have admin permissions so permissions shouldnt be an issue. I am confused because it has wored flawlessly for 2 years now and i have made no changes on my end in regards to excel or any inquiry that we use in ACM. It was working just fine yesterday and then all of a sudden today none of our pivot tables connected to ACM are working :/


stacy16
Varsity I
Forum|alt.badge.img+1
  • Author
  • Varsity I
  • 88 replies
  • Answer
  • March 10, 2023

I did however just find that there is a new permission that just popped up.. this may have something to do with it

I have never seen that before.. and it was unchecked. so i checked it and am testing to see if it works now. Fingers crossed!


Kandy Beatty
Captain II
Forum|alt.badge.img+16
  • Captain II
  • 2209 replies
  • March 10, 2023
stacy16 wrote:

I did however just find that there is a new permission that just popped up.. this may have something to do with it

I have never seen that before.. and it was unchecked. so i checked it and am testing to see if it works now. Fingers crossed!

Sometimes that is it. Someone may have added that user role and not given all the proper users access. 


stacy16
Varsity I
Forum|alt.badge.img+1
  • Author
  • Varsity I
  • 88 replies
  • March 10, 2023

That was the problem! :)

Thank you!


Kandy Beatty
Captain II
Forum|alt.badge.img+16
  • Captain II
  • 2209 replies
  • March 10, 2023
stacy16 wrote:

That was the problem! :)

Thank you!

Glad you got it! 😀


stacy16
Varsity I
Forum|alt.badge.img+1
  • Author
  • Varsity I
  • 88 replies
  • March 13, 2023

I may have spoken too soon.. i was on my laptop when i figured this out.. now that i am at my desktop it is not working again :/ I have contacted out IT company to see if it is an operating system things but i am back at square one with this. 


Kandy Beatty
Captain II
Forum|alt.badge.img+16
  • Captain II
  • 2209 replies
  • March 13, 2023

HI @stacy16 

Have you cleared your cache on the desktop? That sometimes solves it. 


stacy16
Varsity I
Forum|alt.badge.img+1
  • Author
  • Varsity I
  • 88 replies
  • March 13, 2023

Turns out i needed to repair my Microsoft Office on my desktop. Then restart my computer so the connect can be updated from V3 to V4 since the new role was added to AMC. 

Thank you so much! :)

 


Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings