Is it possible to install the outlook add-in for a shared mailbox? I have it installed for my inbox, but it’s much more useful if I can access from the shared mailbox. When I click the inbox for the shared mailbox, the add-in disappears from the ribbon.
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outlook add-in for shared mailbox
+1Best answer by jyounker18
I don’t think this is possible. You can’t directly log in to a shared mailbox so there would be no way to load the add-in through OWA.
I don’t think this is possible. You can’t directly log in to a shared mailbox so there would be no way to load the add-in through OWA.
+1
if you right click on the plugin when in the primary mailbox you get the option to Add to Quick Access Toolbar which adds the plugin option to the top-left menu.
This can then be used even when focused on the Shared Mailboxes.
+1Sean Reeves | Practice Director | Business Consulting Leader
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Colin MacMillan wrote:
if you right click on the plugin when in the primary mailbox you get the option to Add to Quick Access Toolbar which adds the plugin option to the top-left menu.
This can then be used even when focused on the Shared Mailboxes.
This was so helpful. Thank you!
You can see the outlook plug in using the workaround. however none of the functionality works ! cannot create a contact, cant log an activity. Did anyone figure out how to get it to actually work?
livl wrote:
You can see the outlook plug in using the workaround. however none of the functionality works ! cannot create a contact, cant log an activity. Did anyone figure out how to get it to actually work?
Update! it works SOME of the time. when it works its great! But sometimes it does not pick up on the email contents.
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