Hey all,Currently using Acumatica Shopify App via the Shopify App Store. I’m guessing this error has to do with the permission configured there but we can’t manage those as far as I can see. My best guess for a workaround is to create a Custom App for Acumatica connector and assign the permissions there. Anyone else run into this?
I believe I heard at the last Summit that Shopify is now able to offer multiple units of measure as an option. If so, other than adding the unit of measure conversion on the Stock Items screen is there any other setup that would need to be done in Acumatica?Thanks
Hello, as you know Acumatica has a commerce connector with shopify. I read documentation but I did not find if there is a restriction with versions of shopify, do you know if acumatica is compatible with any version?
In the Shopify Stores(BC201010) and BigCommerce Stores(BC201000) form, the user can choose the option to show the discounts in Acumatica Sales Order as a Line Discount or Document Discount when orders are imported from External System. It cannot be both. When Show Discount In: Document Discount The order Level and item level discount from external system will be shown in the Discount Details tab in the document level in Acumatica Sales Order. This is the order created in BigCommerce. This is the Sales Order in Acumatica Also, When the Document Discount is selected the Discount Amount revenue will be recorded against the Discount Accounts as shown below. When Show Discount In: Line Discount The order Level and item level discount from external system will be shown in the line item in Acumatica Sales Order. When Line Discount is selected, by default, the discount amounts are not recorded against the discount amount But if Post Line Discount Separately is selected in the Order Type
Hi. Anyone knows the needed mapping rules for Acumatica to sync Correctly in B2B Bigcommerce?
Today in Acumatica, when Sales Orders are processed into Shipments, the system will by default process based on a limited set of available filters at the Sales Order document level. This method involves the assignment of inventory (SKU’s) generally based on the date ordered. SKU’s that are not available may be back ordered and processed into a separate shipment at a later date. This method appears to assume that all SKU’s on any given order are available or will be available in the short term to fill all open orders. It also appears to assume that companies who wish to capture payment prior to shipment would process the payment on the Sales Order regardless of which items may have been shipped or back ordered. Example scenarios where the current process may fall short.Companies engaged in B2B and B2C sales where priority may be given to one customer type over the other based on a variety of variables. Companies selling limited availability items which need to be distributed across the
Is there a way to see BigCommerce “Awaiting Fulfillment” orders IN Acumatica Sales Orders without another customization? We can’t be the only customer who has the BigCommerce Plugin integration into the eCommerce edition of Acumatica? Why we can’t see the Awaiting Fulfillment orders in Acumatica baffles me.
Has anyone else experienced issues with rounding errors between Acumatica and Shopify?We have Shopify Plus with Avalara AvaTax integration, and Avalara AvaTax in Acumatica for all other orders We are regularly seeing rounding errors of a few cents between what gets calculated on the front end in checkout vs. what gets calculated in the sales order in Acumatica when our connector imports it There does not appear to be an option to force the tax amount from Shopify and bypass the tax calculation in Acumatica so that all totals lines upFYI we are not yet on Acumatica Commerce so using a custom connector.I know this is a typical issue and often just handled with a “slop” account for rounding errors, but just wish this wasn’t the case since Avalara should be making the calculation in the same way regardless of the platform. Guessing there are some character limits that may be causing this? Either way, curious if anyone else has experienced this and how you dealt with it? Thanks in advance!
We have set up automatic credit hold in Acumatica. Can this credit hold be synced to Big Commerce, so if a customer on credit hold tries to place an order on Big Commerce, the customer is told in Big Commerce the customer is on credit hold and prohibited from placing a Big Commerce order?
Has anyone had an experience with a government agency utilizing the customer portal to place orders? We produce and sell medical equipment to the military and are looking to simplify the ordering process but with the government’s security level we aren’t sure if they will be able to use the customer portal. Any advice? Thanks!
Hi we have setup a processing center to connect to Authorize.net and have tested successfuly. Is there any online form or tool to allow customers to enter their credit card information? I’m surprised I haven’t been able to find anything….customer portal looks like it might have something but I don’t want to give every customer a username/password. Any suggestions how I can have customers enter their own cc details online for authorization?
Acumatica suggested we create a Big Commerce Sandbox to test configurations, changes, etc. We have created a Big Commerce Sandbox and linked it to an Acumatica Sandbox. Our VAR has set up the Big Commerce Connector, but cannot make the sync work. Nothing will sync. Our VAR has suggested we post here for help. When I test the connection, I get a green check mark indicating the connections are working. But I still cannot get the sync to work. Any suggestions are greatly appreciated.
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