Hey There! This might actually be a restriction on the Shopify user which is connecting the app. It would be advisable to have a user with full permissions in Shopify and Acumatica to install and setup the Acumatica Shopify app.
@malaniz , you’re correct. That feature is not supported through the app. You will need to create a custom app and give it necessary permissions. I have it working with the custom app without a problem.
Appreciate you posting this here @malaniz
We will update the permission scopes on the Shopify App. Thanks for jumping in here @Yuri Karpenko and @freddydelrio39
Hi @Yuri Karpenko @malaniz @freddydelrio39
Please try to uninstall the old Acumatica Cloud ERP app, reinstall the app and then reinitialize your store again. The price list export should work.
We have a similar issue with Refunds:
At least one GraphQL error has occurred. Error: Access denied for exchangeV2s field.;
COMMERCE]: At least one GraphQL error has occurred. Error: Access denied for exchangeV2s field.;
Connector: SPC, Binding: 2, Entity: OR, SyncID: 24455, LocalID: , ExternID:
PX.Commerce.Shopify.API.GraphQL.GraphQLAggregateException: At least one GraphQL error has occurred. Error: Access denied for exchangeV2s field.;
Is this also a Native App issue?
Shopify Support is not helpful on their end.
@krausef77 , I think a custom app with explicitly set permissions would fix this issue. However, this specific permission might need to be requested from Shopify support. Before you go the custom app route, I would ask Shopify support if they can’t add that permission / scope to Acumatica ERP app, that you already have installed and running.
@krausef77 , I think a custom app with explicitly set permissions would fix this issue. However, this specific permission might need to be requested from Shopify support. Before you go the custom app route, I would ask Shopify support if they can’t add that permission / scope to Acumatica ERP app, that you already have installed and running.
I agree, it is just super odd that the Native Integration that is featuring the Refund functionality as any other functionality is just not working.
Shopify Support is really not doing anything either.
@krausef77:
Could you please open a case with Acumatica? Would need to debug this.