Hello,
We have noticed after creating a sales order that a duplicate is now showing up. It has all the exact same information. Same Reference number, same shipment number, same payment information.
I added a note to one of the orders and it showed up on both orders, so they are linked together somehow. Therefore, I don’t want to try and just delete one, since it will most likely delete both.
![](https://uploads-us-west-2.insided.com/acumatica-en/attachment/c62b9551-7a36-4367-a98a-a43285280862.png)
However, when I look at the customer account, only one order shows up.
![](https://uploads-us-west-2.insided.com/acumatica-en/attachment/92e4d72d-5f5e-4013-bcda-72761854d486.png)
Does anyone have any ideas on how to address this duplicate order issue?
Thank you!
Best answer by brendan91
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