Hello,
We have noticed after creating a sales order that a duplicate is now showing up. It has all the exact same information. Same Reference number, same shipment number, same payment information.
I added a note to one of the orders and it showed up on both orders, so they are linked together somehow. Therefore, I don’t want to try and just delete one, since it will most likely delete both.
However, when I look at the customer account, only one order shows up.
Does anyone have any ideas on how to address this duplicate order issue?
Thank you!
Best answer by brendan91
View original