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When Will Acumatica-Shopify Connector Support Shopify’s New 2,000 Variant Limit?

  • November 15, 2024
  • 15 replies
  • 309 views

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Hi everyone!
 

I wanted to share some thoughts about the challenges we’ve faced with syncing Template-Matrix items as Product-with-Variants in Shopify. As many of you know, we’ve run into a couple of limitations:

  1. Shopify can only support 3 options.
  2. There’s a cap of 100 variants per product.

The first limitation has already been addressed in a previous discussion here. However, our Template item has 4 options and nearly 4,000 variants, which has been quite a challenge.

We’ve tried breaking down the Template items into new ones with 3 options, but we’re still hitting the second limitation with some Template items exceeding 100 variants.

The really exciting news is that Shopify has recently announced their new GraphQL product APIs, which now support up to 2,000 variants! 🎉 This is a game changer for us and anyone facing similar issues.

I’m curious to know: when can we expect to see this new capability available in the Acumatica-Shopify connector? Any insights would be greatly appreciated!

Thanks so much! 😊

 

 

Best answer by KarthikGajendran

@estebanperalta54 ​@Jonathanr ​@jib87 

We have updated the Stock, Non-stock, Template Item entity with GraphQL in 25R1. With that you should have the 2000 variants supportability based on your Shopify plan. 

15 replies

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  • Jr Varsity III
  • November 15, 2024

Hi ​@jib87 

As of now, the Acumatica Shopify connector does not support this. And I believe this might be due to the fact that the Shopify rollout itself has not happened globally yet. Right now, this is on a limited basis and expected for a full rollout early 2025. 

On the Shopify frontend side, while we are blocked due to this limitation, we have implemented some alternative mechanisms for our Commerce customers who had a huge number of variations and SKU volumes. 

Happy to discuss and work with you on our solution offerings if that helps. 

Regards

Sai  


KarthikGajendran
Acumatica Moderator
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@jib87 We are working on migration from RestAPI to GraphQL for Products entities currently and hope to see this feature in 25R1. 


estebanperalta54
Captain II
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Hi ​@KarthikGajendran do we know if this has already been released for 25R1?


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  • Freshman I
  • March 6, 2025

@KarthikGajendran I have the same Question as ​@estebanperalta54 

 


KarthikGajendran
Acumatica Moderator
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  • Acumatica Moderator
  • Answer
  • March 6, 2025

@estebanperalta54 ​@Jonathanr ​@jib87 

We have updated the Stock, Non-stock, Template Item entity with GraphQL in 25R1. With that you should have the 2000 variants supportability based on your Shopify plan. 


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  • Author
  • Varsity I
  • March 6, 2025

great news ​@KarthikGajendran! Thanks for the update


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  • Freshman I
  • March 6, 2025

Great News!

 

Thanks for the update!


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  • Author
  • Varsity I
  • May 7, 2025

Hello ​@KarthikGajendran,

Any idea if there will be a support also for 3+ options? 


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  • Freshman I
  • May 8, 2025

@jib87 this is purely a shopify limitation. As of now they keep saying “its on the roadmap” but also there is no timeline for this. When i spoke with the shopify plus sales team they told me that this was actually being worked on but was placed on pause for now but they plan on getting back to it. whatever that means… Its such a basic limitation that so many users complain about and simply cant understand why after all these years they never developed a solution.


mindweb
Jr Varsity II
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  • Jr Varsity II
  • May 9, 2025

@estebanperalta54 ​@Jonathanr ​@jib87 

We have updated the Stock, Non-stock, Template Item entity with GraphQL in 25R1. With that you should have the 2000 variants supportability based on your Shopify plan. 

Thank you! Does ERP 2024 R2, Build 24.209.0013 + support 2000 variants? Could you clarify on which Shopify plans support 2000 variants? 


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  • Freshman I
  • May 9, 2025

@mindweb I’m not sure about the Acumatica 24R2 but I believe it is currently only available for “early access” for Shopify plus. I only JUST got the option this week to opt in.

 

 


mindweb
Jr Varsity II
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  • Jr Varsity II
  • May 9, 2025

@mindweb I’m not sure about the Acumatica 24R2 but I believe it is currently only available for “early access” for Shopify plus. I only JUST got the option this week to opt in.

 

 

Thank you! Auto-release refers to all Shopify plans or just Shopify plus?


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  • Freshman I
  • May 9, 2025

I’m not sure… But when i press the pencil it allows me to change the date which i find weird...


mindweb
Jr Varsity II
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  • Jr Varsity II
  • May 9, 2025

I’m not sure… But when i press the pencil it allows me to change the date which i find weird...

Now you can control their release roadmap ;) 


mindweb
Jr Varsity II
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  • Jr Varsity II
  • May 14, 2025

@estebanperalta54 ​@Jonathanr ​@jib87 

We have updated the Stock, Non-stock, Template Item entity with GraphQL in 25R1. With that you should have the 2000 variants supportability based on your Shopify plan. 

Hi Karthik

Does ERP 2024 R2, Build 24.209.0013 + support 2000 variants? Thank you!