We just want to confirm if this is what we expect for the connector when a customer was deleted in Acumatica. Please consider the ff:
1. A customer was created in Acumatica
2. It was synced to BigCommerce
3. Customer now exists in BC
4. Customer was deleted in Acu
5. Synced the customer in AC sync history
6. Customer still exists in BC
Is it what we are expecting? Do we have some indication in BC if a Customer was deleted from it's Acu source? Can we forbid them to log-in and place order in BC?
Thank you
Deleting Customer in Acumatica and Sync to BigCommerce
Best answer by smarenich
> Is it what we are expecting?
[SM] Yes, when you delete data you have quite some problems with data consistency. For instance, orders are left without customer record. You won’t see history of the orders and so on.
Furthermore, I would encourage to not delete customers in Acumatica too. Better to make then inactive.
> Do we have some indication in BC if a Customer was deleted from it's Acu source?
[SM] As far as I know, BigCommerce does not have Active/Inactive for customers.
> Can we forbid them to log-in and place order in BC?
[SM] Probably change password? But they will be able to reset password again. Even if you delete them, probably they can register again.
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