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An error occurred during processing of the field Applied To Order value 25 Incorrect value. The value to be entered must be less than or equal to 11.4500.


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The following error is getting shown up whenever I am trying to import the Sales Order which consists partial payment with Gift Certificate ($25) through BigCommerce.

 

 

Best answer by smarenich

@nhorvathNAW  @Harshita @Yuri Karpenko 

If my guess is right, I think this issue is fixed in version 2021r122, 2021r212, 2022r105.

Guys, could you please try to upgrade to one of these versions?

 

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11 replies

smarenich
Acumatica Moderator
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  • Acumatica Commerce Edition Team Lead
  • 227 replies
  • May 19, 2022

@Harshita what is the version you are using? I have a feeling that this bug was fixed previously.


nhorvathNAW
Freshman II
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  • Freshman II
  • 34 replies
  • May 19, 2022
Harshita wrote:

The following error is getting shown up whenever I am trying to import the Sales Order which consists partial payment with Gift Certificate ($25) through BigCommerce.

 

 

I am also getting this message on a sales order. Does anyone know I to get this to sync? Since it is not in Acumatica there isn’t much I can do. The order is a normal order in BigCommerce.

 

 

An error occurred during processing of the field Applied To Order value 100 Incorrect value. The value to be entered must be less than or equal to 99.9900.


smarenich
Acumatica Moderator
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  • Acumatica Commerce Edition Team Lead
  • 227 replies
  • May 19, 2022

@nhorvathNAW what version of Acumatica are you using?


nhorvathNAW
Freshman II
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  • Freshman II
  • 34 replies
  • May 19, 2022
smarenich wrote:

@nhorvathNAW what version of Acumatica are you using?

Thanks for the quick reply @smarenich. The version being used is 2021 R1 Build 21.115.0017


Yuri Karpenko
Captain II
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We are getting the same error in 20.220.0016


smarenich
Acumatica Moderator
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  • Acumatica Commerce Edition Team Lead
  • 227 replies
  • Answer
  • May 19, 2022

@nhorvathNAW  @Harshita @Yuri Karpenko 

If my guess is right, I think this issue is fixed in version 2021r122, 2021r212, 2022r105.

Guys, could you please try to upgrade to one of these versions?

 


Yuri Karpenko
Captain II
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@smarenich , unfortunately, we cannot right now, as there is a critical issue with Payroll module in those builds. We’re waiting for the fix.


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  • Author
  • Captain II
  • 317 replies
  • May 20, 2022
smarenich wrote:

@Harshita what is the version you are using? I have a feeling that this bug was fixed previously.

Thanks for quick reply. The version being used is 2021R1 and the build is 21.108.0032


  • Freshman I
  • 6 replies
  • September 29, 2023

We received this error on a Shopify order this morning. We launched our Shopify store last weekend (9/22/2023) and this is the first time we’ve seen this error. We are on Acumatica build 23.108.0020. How do we get the order in Acumatica?


Yuri Karpenko
Captain II
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@Cash4WRA , we’re routinely working around this issue by disabling the tax sync, importing the order, and then enabling the tax sync again:

 


  • Freshman I
  • 6 replies
  • September 29, 2023

@Yuri Karpenko Thank you for this work around. I was able to get the order to sync after turning off the tax settings.


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