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Transactions and Profiles - No Items found

  • 20 April 2022
  • 2 replies
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Hello All.  New to the acumatica sceen.  Am doing training un the SweetLife U100 company, on version 21.101.0047.   When i do a search, under transactions and profiles, it keeps comming back with No Items Found, even though i have searched for things that exist.  I tried typing in “fourstar” (without quotes), which is a customer in the database, and according to the training, should have pulled up some stuff in the Transactions and Profiles tab.  But i am getting “No items found for fourstar.”  Can anyone point me to, what might be wrong, that the search is not finding anything to display in Transactions and Profiles.

Thanks in advance all.

Dan.

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Best answer by KristenSchneider 20 April 2022, 22:34

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Hi Dan,

If it’s a fresh install or restore of a snapshot, you might need to re-index.  Under System Management, select the option called Rebuild Full-Text Entity Index and then Process All.   Hope that helps.

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Hi @dhansen81 have you been able to resolve your issue? Thank you!

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