Question

SEND button on new report does not open email activity

  • 17 September 2021
  • 3 replies
  • 102 views
wfilipiak67
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Hi, 

I created a new report from scratch. It is working except that when I press the SEND button nothing happens. 
The SEND button does work with other reports. It opens the Email Activity dialog. 

I have a notification template, a parent source (not sure what this should be), a to email. 

Any help would be appreciated. 
Thank you 
Bill

 

3 replies

ngerst
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By chance did you ever figure this issue out? I have this issue but one user can get it to send the other user can not get it to send. 

darylbowman
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Badge +11

@ngerst - I actually experienced this the other day, but it was document-specific rather than user-specific. I didn’t take the time to dig into it, but I thought of your question from a few days ago.

Daryl ⚡Contract Acumatica Developer (MVP🏆) for hire ⏩ linkedin.com/in/darylbowman
ngerst
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Userlevel 3
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@ngerst - I actually experienced this the other day, but it was document-specific rather than user-specific. I didn’t take the time to dig into it, but I thought of your question from a few days ago.

@darylbowman - I actually determined my last post on this was related to issues, one being our customization and the other being my fault. In our test database I use ABC at the end of emails so that emails don’t go sending out to customers or anything. In this case, I had just ABC in an email field and it didn’t fit the email format of having an @ so the system didn’t like it but it wasn’t throwing an error. So I believe my issues were self inflicted.

I have not run into any issues where the report doesn’t work for the Send Button. 

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