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Issue with exposing Dashboard to Mobile app

dsimmerly
Pro I
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I have a customer exposing dashboards to the mobile app.   When the flag to expose is set on the dashboard it will appear on the mobile.  But later, without any changes, the dashboard is not on the menu of the ios mobile app.  Resetting the flag will sometimes resolve

version is 2022R118

Is it required to expose dashboard via the Mobile Workspace?  Or can they simply use the expose flag in the dashboard settings?

Has anyone had issues with dashboard on the ios mobile app?

This has been presented to support but I am looking for community feedback - thank you 

 

 

4 replies

Y
Semi-Pro I
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  • yisroel39
  • Semi-Pro I
  • 40 replies
  • March 29, 2023

Dale,

We have a similar unresolved experience with GIs. 

 

Yisroel Hartman • https://www.linkedin.com/in/yisroelhartman/
Chris Hackett
1 person likes this
  • Chris Hackett
    Chris Hackett
Chris Hackett
Community Manager
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  • Chris Hackett
  • Acumatica Community Manager
  • 2754 replies
  • May 17, 2023

Hi @dsimmerly were you able to find a solution? Thank you!

Chris ~ Let us know how we're doing: https://forms.office.com/r/xmJUdZ1QE5 - A member helped you, please *Like* their post. A member provided an answer to your question, please mark it as *Best Answer*.
jwaldron46
Freshman II
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  • jwaldron46
  • Freshman II
  • 33 replies
  • February 28, 2024

We have the same issue.  Dashboards disappear from the Mobile App (and the Display Name in Mobile Workspaces blanks out).  Sometimes I could get them to reset by unchecking and rechecking “expose to mobile” but lately that stopped helping me.  I would get an error trying to delete the line from Mobile Workspaces also.  It took me a while to get them to show again.  I was able to get them to disappear and reappear messing with the permissions for the DBs themselves.  Maybe that is impacting it?  I haven’t found a definitive fix for this yet.  We’re on 22R2.

Jeff Waldron
Chris Hackett
1 person likes this
  • Chris Hackett
    Chris Hackett
J
Freshman I
  • jdabney37
  • Freshman I
  • 8 replies
  • February 28, 2025

I was informed by Acumatica support to always start with a working mobile app GI, copy and modify as needed. Frustrating.

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