Skip to main content
Solved

Business event based on new order synced from Shopify does not trigger

  • 17 February 2023
  • 1 reply
  • 35 views

dsimmerly
Pro I
Forum|alt.badge.img+1

Have a Business Event to trigger on new record added to GI of Sales Orders.  The BE will trigger when a new Sales order is created via browser.  The BE does not trigger when a new order is added via sync with Shopify.  Both orders show as new records on the GI…

What would be different with a new record on the GI from a shopify order vs browser order?

Any thoughts ?

 

 

Best answer by dcomerford

Check the GI and ensure that for every Table on the GI the Results grid contains all the Key fields. I have had something similiar before and this generally resolved it.

View original
Did this topic help you find an answer to your question?

1 reply

dcomerford
Captain I
Forum|alt.badge.img+15
  • Captain I
  • 583 replies
  • Answer
  • February 20, 2023

Check the GI and ensure that for every Table on the GI the Results grid contains all the Key fields. I have had something similiar before and this generally resolved it.


Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings