Access Rights to an Inquiry

​@Michaelh If the user didn’t have access to the screen, trying to access it would either result in an error or it would redirect to screen 00000000, which is the company homepage.

The fact that it loads the screen does indicate access to the GI, but the missing data suggests it is related to Restriction Groups or possibly there is some issue with the actual GI.

You could try to copy the GI and see if the user can access the copy, or see if they could make the same GI themselves. 

You may try to simplify the GI by removing data so only one table of data is visible, check the results, then add another table to the GI and check again until all tables are restored. This can help to understand, if there is an access issue, exactly which part of the GI is restricting the user.

I’ve seen issues in the past where Access showed granted but it was not actually granted and so re-setting the access on the screen could help (something which should be noticeable if you copy the GI as well). I’m not sure how many restriction groups are in the company but I have also seen an issue where certain data was not available to a user and we deactivated all the groups and re-activated them one at a time, with each new activation checking to see if the data was lost/gained.