Since our policy is that any time spent on a service appointment after 4:30 is considered overtime, we want the overtime rate to be used automatically in calculating the total labor on invoice. Are there any suggestions on how to do this? Or would it be a customization?
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Calculate Overtime on Service Appointments
Best answer by amajors
Not ideal and still very manual process. I’ve put in some ideas and they were sort of updated in Acumatica but not quite what we are looking for yet. I probably need to add one or two more specific idea to get this looked at again. Here are some related ideas you can vote on if you think it would be useful.
We have the same type of issue and have not found any way to automate. We add a separate service line that is Overtime and do a log stop to regular time and start on the overtime. If you are paying the techs an after hours rate, we started using the shift rate and manually tag the log with the shift code. That way overtime is still only calculated on 40 hours (US) and is weighted for the pay period.
Abe Majors
1 person likes this
Overtime rate can be calculated automatically and paid to the employee if you use Acumatica Payroll. There is a functionality that allows configuring overtime rates and that allows to import time from the time module including the one generated by appointment logs.
If you only need the overtime multipliers for the customer’s invoices, then you need a customization that will be automatically calculating overtime rate.
Olesia Alpeeva wrote:
Overtime rate can be calculated automatically and paid to the employee if you use Acumatica Payroll. There is a functionality that allows configuring overtime rates and that allows to import time from the time module including the one generated by appointment logs.
If you only need the overtime multipliers for the customer’s invoices, then you need a customization that will be automatically calculating overtime rate.
Correct me if I’m wrong
We are only using the Services Module so I’m speaking only with that background. I’m not sure if there are any differences when you add in other Modules. Appointments do not have a way to change rates based on time of day. It’s a manual process to change the charge rate via adding service lines or manual change of the charge rate.
Not ideal and still very manual process. I’ve put in some ideas and they were sort of updated in Acumatica but not quite what we are looking for yet. I probably need to add one or two more specific idea to get this looked at again. Here are some related ideas you can vote on if you think it would be useful.
Abe Majors
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