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Question

Certain fields changing language - not sure why

  • February 12, 2025
  • 2 replies
  • 26 views
sean21
Varsity I
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We have English and Chinese System Locales set up. Users are reporting randomly that the Sales Order Status is showing as Chinese characters while everything else is English. Is there any way to detect how or why this would happen? I’m wondering if this is user initiated somehow. Every time I investigate, the Sales Order Status is back to English... 

 

Sean Reeves | Practice Director | Business Consulting Leader

sean21
Varsity I
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  • sean21
  • Varsity I
  • February 12, 2025

Note - this is only happening to the Sales Order status field from what we know of so far… no other fields appear to be changing. 

Sean Reeves | Practice Director | Business Consulting Leader
R
Varsity III
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​@sean21 Please check any translation has made in the Transalation dictionary screen for the status field values.

Chris Hackett
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  • Chris Hackett
    Chris Hackett

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