Hello - I released a credit card prepayment towards a sales order and only after did I realize it was the incorrect branch. How do I correct the branch without voiding the CC payment to avoid running the card again? I did already try to reclassify through opening up the journal transaction it created but I get the “Some transactions of the batch cannot be reclassified. These transactions will not be loaded” message and it does not allow me to change the branch on the ones that are incorrect.
Thanks,
Miriam