We went live this week and have major issue with Marketplaces. We do not want our Marketplace orders to calculate tax in Acumatica but need our sales to report to Avalara for our automated remittances..
Avalara has a set-up for marketplaces on their side but it is after taxes are calculated in Acumatica. We need to stop the tax from being calculated in Acumatica and still have the sales send to Avalara for our automated remittances.
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If we select: "Disable Automatic Tax Calculation" sales do not automatically send to Avalara and we need to find a manual export/import to resolve.
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If we select: "Override Tax Zone" sales do not automatically send to Avalara and we need to find a manual export/import to resolve.
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If we enter a "Tax Exemption Number" into Acumatica for that customer - it worked on staging. It did not calculate and sales sent to Avalara. In production it is randomly still calculating tax.
PLEASE HELP!
