List of DAC not showing in left side of DAC Schema Browser screen

I’m having a similar issue, 24R1, this was working a few weeks ago, now none of them work and eventually the menu on the left disappears

Hello @wanizaidi27 ,

It could be with the client cache, have you tried in different browser?

If still the same error, make sure you have the Administrator, Report Designer, or Customizer role, or you have access to the GI (SM208000) form.

Hope this helps!

Hi @hdussa 

I have all the access you mentioned above and also I have tried to open in different browser and still it is not showing all the DAC list. Attached screenshot is I tried to open using Microsoft Edge

Hi @wanizaidi27.
It looks like it can be a bug in DAC browser. Could you please report it to Acumatica support, so we could investigate it?

Hi @snikomarov36 , noted.. I will create support case for this issue. Thanks

@wanizaidi27 ,

Till the Acumatica solve the case, you may use the following to view the DAC Browser online.

https://help.acumatica.com/dacBrowser/PX.SM/Users

Hello @wanizaidi27 ,

After business hours please “Restart application” on the Apply updates screen (SM203510).

Usually, the reason may be due to recent upgrades, or customizations. Sometimes, the client does not unpublish the customizations before the upgrade, and publishing after the upgrade can cause this issue too. The main issue was Web Server did not clear the cache for some reason, and that restart helped release temp files and you are able to access the DACs.

Hope this helps!

@YasasWithanage76 I followed all the steps still not able to fix it.

@snikomarov36 Did you hear anything from Acumatica.

Hi @Manikanta Dhulipudi.
The topic starter said that he will create a support request to Acumatica.
I have not seen it among SRs that come to L3 support. So, no news here.
 

@wanizaidi27 Did you hear anything from Acumatica.

I have had this issue previously when I published customisations.

Unpublishing and republishing usually helped.