We have a BigCommerce store we are using with Acumatica and syncing using Acumatica’s BigCommerce Connector. Within BigCommerce, we are using the B2B Edition module.
We are seeing errors in the connector that are preventing the successful syncing of both orders and customer information. The errors start with “Cannot deserialize the current JSON array”. I don’t have a clue what this means or how to even begin to troubleshoot or fix it. Hoping someone can help.
Here are the full error messages:
Sales Order:
Cannot deserialize the current JSON array (e.g. [1,2,3]) into type 'BBTB.API.Helper.B3Order' because the type requires a JSON object (e.g. {"name":"value"}) to deserialize correctly.To fix this error either change the JSON to a JSON object (e.g. {"name":"value"}) or change the deserialized type to an array or a type that implements a collection interface (e.g. ICollection, IList) like List<T> that can be deserialized from a JSON array. JsonArrayAttribute can also be added to the type to force it to deserialize from a JSON array.Path 'data', line 1, position 20.
Customer:
Cannot deserialize the current JSON object (e.g. {"name":"value"}) into type 'System.Collections.Generic.List`1[BBTB.API.Helper.B3Customer]' because the type requires a JSON array (e.g. [1,2,3]) to deserialize correctly.To fix this error either change the JSON to a JSON array (e.g. [1,2,3]) or change the deserialized type so that it is a normal .NET type (e.g. not a primitive type like integer, not a collection type like an array or List<T>) that can be deserialized from a JSON object. JsonObjectAttribute can also be added to the type to force it to deserialize from a JSON object.Path 'data.errMsg', line 1, position 29.
We are running:
Acumatica: 2023 R1 Build 23.113.0042
BC Connector: 3.2.6
Any help would be greatly appreciated!
