Skip to main content
Solved

Incoming Document Details Error

  • September 5, 2024
  • 1 reply
  • 27 views

I have an incoming document that has a negative amount equal to the freight from the original document in the Detail Total even when I remove all the items in the Details Area. Is there something I can do to fix this? I’m not sure where it’s getting this amount from.

 

Best answer by meganfriesen37

Hello,

That is odd.  If you try mapping your detail lines again, is it still negative?  I’m wondering if it’s having a hard time with the ‘T” behind the numbers?

Even if the details it picked up here are incorrect, you can also always override them on the bills and adjustments screen as well.

Megan

View original
Did this topic help you find an answer to your question?

1 reply

meganfriesen37
Captain II
Forum|alt.badge.img+11
  • Captain II
  • 605 replies
  • Answer
  • September 9, 2024

Hello,

That is odd.  If you try mapping your detail lines again, is it still negative?  I’m wondering if it’s having a hard time with the ‘T” behind the numbers?

Even if the details it picked up here are incorrect, you can also always override them on the bills and adjustments screen as well.

Megan


Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings