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How to ship items from return to vendor


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Is there a process that allows us to create a shipment document out of a return to vendor? Once the “return to vendor” process has been completed, our warehouse needs the ability to physically ship the products back to the vendor. We are currently using the ShipEngine integration and therefore would need a Shipment document created so we can create the shipping labels for the return.

Best answer by Kandy Beatty

mikeho wrote:

Hi @Kandy Beatty 

The return to vendor process handles the inventory and financial side of things in Acumatica, however, we still need to physically ship the product back to the vendor. In order to do this, we need to be able to generate shipping labels, which we currently do through the “Shop for Rate” functionality in the Shipments document for sales orders. I’m trying to determine if there is similar functionality for vendor returns.

No, there is no functionality like SO’s. 

I would suggest adding an idea for the product team to add it. 

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3 replies

Kandy Beatty
Captain II
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  • Captain II
  • 2209 replies
  • August 5, 2024

HI @mikeho 

Acumatica has a Return document that you could use when you return a vendor item, after the return, you simply Print the Purchase Receipt

 

Or please explain what else you are looking for?


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  • Author
  • Semi-Pro II
  • 228 replies
  • August 5, 2024

Hi @Kandy Beatty 

The return to vendor process handles the inventory and financial side of things in Acumatica, however, we still need to physically ship the product back to the vendor. In order to do this, we need to be able to generate shipping labels, which we currently do through the “Shop for Rate” functionality in the Shipments document for sales orders. I’m trying to determine if there is similar functionality for vendor returns.


Kandy Beatty
Captain II
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  • Captain II
  • 2209 replies
  • Answer
  • August 5, 2024
mikeho wrote:

Hi @Kandy Beatty 

The return to vendor process handles the inventory and financial side of things in Acumatica, however, we still need to physically ship the product back to the vendor. In order to do this, we need to be able to generate shipping labels, which we currently do through the “Shop for Rate” functionality in the Shipments document for sales orders. I’m trying to determine if there is similar functionality for vendor returns.

No, there is no functionality like SO’s. 

I would suggest adding an idea for the product team to add it. 


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