Hello -
We noticed that we have missing numbers in the sequence for our payments for one of our properties. They are creating automatically from the AP suggest next record, and no one has access to modify that setting.
The system skips from reference number 7526 to 7528, skipping two reference numbers. The auditors caught this and are wondering the cause, and have deemed it an actionable issue. As far as I am aware, once a payment is created and a reference number assigned, it cannot be deleted, only voided, which still leaves the reference number.
My question is, what possible scenarios could cause this, outside of someone changing the Last Reference Number on the payment method?
