Skip to main content
Solved

How to delete IN Issue On Hold


The IN Issue was created by Update IN a Shipment. The IN Issue status is On Hold. Can we delete it?

Best answer by Manikanta Dhulipudi

Issue created by shipment screen cannot be deleted @chidao 

View original
Did this topic help you find an answer to your question?

8 replies

Naveen Boga
Captain II
Forum|alt.badge.img+19
  • Captain II
  • 3375 replies
  • July 8, 2024

@chidao  When we click on the Update IN, system automatically RELEASE the INISSUE document.

Is there error occurred during this operation? and have you checked is Inventory is updated back and on the UI level it is showing On-Hold status?


dcomerford
Captain I
Forum|alt.badge.img+15
  • Captain I
  • 579 replies
  • July 8, 2024

I dont believe it will let you delete it as it is linked to the Shipment. Why do you want to delete it as releasing it will update inventory and the financials.


Manikanta Dhulipudi
Captain II
Forum|alt.badge.img+12

Issue created by shipment screen cannot be deleted @chidao 


  • Author
  • 111 replies
  • July 8, 2024
Naveen Boga wrote:

@chidao  When we click on the Update IN, system automatically RELEASE the INISSUE document.

Is there error occurred during this operation? and have you checked is Inventory is updated back and on the UI level it is showing On-Hold status?

this is a transaction from closed financial period, at the time Update IN, some how the system doesnt release it. Now customer return goods to us, so I just find out this issue (it has not issued from the system yet). Instead of doing a return transaction, I would like to delete the On Hold Issue. The Inventory has not updated (deduct) yet


Naveen Boga
Captain II
Forum|alt.badge.img+19
  • Captain II
  • 3375 replies
  • July 8, 2024

@chidao  Hummm… This is weird scenario!!

As you are confirming that Inventory is not deducted and IN Issue document is On-Hold, please delete the document and will not have any impacts.


  • Author
  • 111 replies
  • July 9, 2024

@Naveen Boga yes, the inventory is still in SO-Shipped column (havent deduct yet) and IN Issue is On Hold.

The transaction IN Issue seem cant delete so I cant delete the related transaction also (such as SO, SH)


Naveen Boga
Captain II
Forum|alt.badge.img+19
  • Captain II
  • 3375 replies
  • July 9, 2024

Are you getting any error while deleting the IN Issue document?

I'm assuming this might be the issue - UI level it might show OnHold for some reason but in the database level it might Released.

 

I request you to raise a support case to address such issue.


  • Author
  • 111 replies
  • July 12, 2024

HI @Naveen Boga , I raised a support ticket and they released this transaction and confirm cant delete the IN Issue. Thank you for your attention on my case.

Have a good weekend!


Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings