Item quantity exceeds the preassigned item quantity

If the worker reported quantity on their labor transaction - that would fire the business logic to check for lot/serial assignment of the production item being moved or received into inventory.

What “Require Parent Lot/Serial” setting are you using - never, on issue, on complete?

Hi Angie- We currently have the Require Parent Lot/Serial set to “Never” on the RO order type. I can double-check, but I assume a quantity is being recorded on the labor transaction because the Quantity column has a value on the Approve Clock Entries (AM516000) form. Is this assumption incorrect?

Yes the quantity column having a value on the labor transaction means quantity was reported complete for that operation.

Okay, thank you for confirming! On one of the entries, I was able to follow these steps to get the clock approval processed:

• Open the Production Order
• Copy the Lot/Serial Number from the Line Details tab in the Production Order
• Select the clock entry in the Approve Clock Entries (AM516000) form
• Click on Line Details
• Paste the Lot/Serial Number to the grid
• Save the Approve Clock Entries screen
• Refresh the screen, and click Process

Is there a better way to be doing this? The process is lengthy, but I have not come across a better way to get these clock entry approvals processed. Thank you for your responses!

Hi @mattjesse68 were you able to find a solution? Thank you!

Just coming back to this, we resolved the issue. I noticed there are a few other posts on this topic, and it looks like there is already a Community Idea for it (CLICK HERE to upvote it - Around automatically populating preassigned Lot/Serial Nbr). However, to resolve this specific issue, I recorded a demonstration of the fix HERE (~20 minutes). Thanks for the responses!

Thank you for sharing your solution with the community @mattjesse68!