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problem in access rights and restrictions after upgrading from 2020R1 to 2023R1

abdallaahmed61
Varsity III
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after upgrading from 2020 R1 to 2023R1 the access rights and the restrictions have been missed up and ruined is there any documentation or any solution for this problem or anyone got this issue before?
the sales people can see all the sales orders and the transfers but in the old version they were prevented from seeing the orders and the transfers that arent related to their branch.

Best answer by Dana Moffat

Hi @abdallaahmed61 have you contacted customer care for assistance to help investigate the problem?

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Dana Moffat
Acumatica Moderator
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  • Dana Moffat
  • Acumatica Moderator
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  • August 31, 2023

Hi @abdallaahmed61 have you contacted customer care for assistance to help investigate the problem?

Chris Hackett
abdallaahmed61
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  • Chris Hackett
    Chris Hackett
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    abdallaahmed61
abdallaahmed61
Varsity III
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Dana Moffat wrote:

Hi @abdallaahmed61 have you contacted customer care for assistance to help investigate the problem?

yes I did after no one replied on this post

Dana Moffat
Acumatica Moderator
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  • Dana Moffat
  • Acumatica Moderator
  • 614 replies
  • September 1, 2023

Hi @abdallaahmed61 , i sent you a direct message requesting further information.

-Dana

Chris Hackett
abdallaahmed61
2 people like this
  • Chris Hackett
    Chris Hackett
  • abdallaahmed61
    abdallaahmed61

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