Cannot release payroll batch due to processing error

  • 13 December 2023
  • 2 replies

Userlevel 3

Hi everyone,

I am going through the L100 Payroll module, and I’m processing a direct deposit payment batch.

I’ve created the batch, exported a pre-note file and an export file, and confirmed the batch as paid.  I’m now trying to release it to the ledger.  I keep getting the following error:



I checked the payroll batch used for the payment, and the cost codes for all employees are empty:



So, two questions:

  1. The project I used to create the payroll batch has a cost code assigned of 00-000.  The documentation says that Acumatica will pull that information from the project data when it creates the payroll batch.  However, it didn’t do that.  Why?
  2. Why would the system perform this check so late in the process?  This is after I entered, approved, and released all the time activity, after I created and processed the payroll batch [this seems like the logical point to perform the check], and after I created, processed, and paid the payment batch.  This is very late in the process and could save a lot of rework if this error was identified earlier.

Any help would be appreciated.  Thanks!


Best answer by KristenHanson84 8 April 2024, 23:25

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2 replies

Userlevel 3

@cmanhoff Did you get a solution to this. I’m getting the same error using quick pay for salaried PM and I made no changes to employee record.

Userlevel 4
Badge +1

Check for any terminations which may have occurred on the employees in the batch.  If the Compensation tab is inactive, the employee may cause an error when releasing the payment batch.  Also check the Work Calendar to ensure all the dates in the pay period are a Work Day.  Acknowledging the error seems unrelated to either of these.


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