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Aatrix Payroll - Government Reporting - Index was out of range

  • 26 November 2021
  • 2 replies
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After clients last payroll run - where they just added one employee to have ‘Paid time off’ - when going through ‘Government Reporting’ → Federal Tax Deposit (EFTPS) → and run if with the date range that the last payroll happened → they log into Aatrix they are then greeted with this message: “Index was out of range. Must be non-negative and less than the size of the collection. Parameter name: index”. Has anybody seen this error message? I have checked the one change that was made and it matches what 3 other employees have exactly on entries and exact time entered for that line item. I have seen similar error messages on this forum and looked into those data errors causing those and that is not the problem here bringing up this error. Appreciate any feedback that you all may have! Thank you.

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Best answer by Irina 29 November 2021, 13:38

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Userlevel 7
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Hello @Tony 

Please refer to the 

 article, Issue 3.

Thank you very much!! that got us where we needed to be and fixed up. 

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