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I am trying to create a hotline ticket as opposed to a hotline case for AKTION ,how can this be done?

Hi @Rochelle 

What are you trying to create it for? A support issue?

Hi @kandybeatty49  yes our company is trying to make a request to AKTION and were advised to create a ticket as opposed to a case.

Hi @Rochelle 

You will need to contact AKTION for that. 

@Rochelle I’ve used Aktion in the past and they should have their own ticketing email for support.  I dont recall what the email was but i did find this online:

https://www.aktion.com/customer-support/

 

hope this helps!

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