Customer Location is Showing Record Deleted? Is active

  • 10 January 2023
  • 0 replies

Userlevel 5

Good day,

The MAIN Location is tagged with warning message :Record as Been Deleted.


Any advice on correcting this issue would be grateful.  The MAIN location is active.  Don’t see any issues when using it on SO.  Below is a note from TC that they believe is causing an issue with the 945

We are having some integration problems with our customer Home Depot Pom, when receiving the 945 we are getting a location missing not valid error from True Commerce.


While investigating it appears that our customer master has an error for the “MAIN” location which is what we are mapping to. I met with the developer at True Commerce this morning and he thinks the issue is being caused by the customer master error below.


The error says, “the record has been deleted.”

Thank you.

@Evan G 



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