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Configuration Entry API: Supplemental Item Not Appearing on Sales Order


We run 23R2, Build 23.209.0023. When attempting to use the Finish action via the ConfigurationEntry endpoint, the Supplemental Item does not appear on the Sales Order. This is not the same behavior we see when manually creating an SO, where after closing a Finished Configuration, the SO is updated to include the Supplemental Item.

Has anyone else had success with the Finish action that’s part of the ConfigurationEntry endpoint? It is properly updating the Configured Item’s Line Description.

Best answer by angierowley75

Please log a case with support and provide details as based on the information you shared; this is not expected behavior.

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angierowley75
Acumatica Moderator
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Please log a case with support and provide details as based on the information you shared; this is not expected behavior.


  • Freshman I
  • June 6, 2024

We now have a case open with Acumatica to address this issue. Thank you for your help.


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