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Question

Bill of Material issue.

  • Sep 1, 2023 5:07 AM UTC
  • 5 replies
  • 217 views
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Cannot mark record as updated because another record with the same key exists in the cache Contact your acumatica support provider Error are getting to call delete method in BOMmaint for deleteing ambomitem.

Please suggest some solution for this.?

5 replies

Laura03
Captain II
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  • Captain II
  • Sep 1, 2023 11:28 AM UTC

Hello, Did you try clearing browser cache (delete browsing history)? Or try a different browser. 
 

Can you show a screen shot of where you are, what you are trying to do, when the error appears?

 

if you have customizations, please try temporarily in-publishing customizations to seen whether error resolves.

Thank you.

Laura
 

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Debbie Baldwin
Community Manager
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  • Acumatica Product Manager
  • Sep 1, 2023 1:00 PM UTC

@Dhruv - if you did not figure this out please log a support case. 

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  • Author
  • Freshman I
  • Sep 4, 2023 4:52 AM UTC

Hi @Laura02 ,

Please find the attached screenshot for what I am trying to do, when the error appears:-

Code where debugger is giving error 
Error
While we try to delete the Bill of Material we getting error

I hope from above screenshot you will understand what i am trying to do and what error i am getting . 

Any solution for this ???

Thank you,

Dhruv 

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  • Author
  • Freshman I
  • Sep 4, 2023 4:54 AM UTC

Hi @Debbie Baldwin ,

 

Thanks for suggestion . Definitely I will log a support Case for this .

 

Thank you,

Dhruv

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Chris Hackett
Community Manager
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  • Acumatica Community Manager
  • Oct 11, 2023 7:51 PM UTC

Hi @Dhruv were you able to find a solution? Thank you!

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