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Some options are limited to specific users in the side panel

  • August 26, 2024
  • 3 replies
  • 69 views

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Hi, 

This is regarding the side panel with the stock items. There are some users who see all the options in the side panel. But some users see only few. But the users who cant see, they can see the relevant GIs in the workspace.

Example : Inventory transaction history is available in the workspace but not visible in the side panel.

What can be the possible causes?

Thank You,

Dulanjana

Best answer by nhatnghetinh

Hi @dsenevirathne54 

The side panel will get data from GI so if Users are not authorized to see the GI of that side panel, Users will not see the data on that site panel.

In addition, if Users are not authorized to see these fields on the side panel, Users will not see them displayed on that side panel.

You need to check which GI the site panel gets data from? then check if Users are authorized to see that GI? In addition, check if the fields on GI are authorized for that Users to see?

Check in the "Access Rights by Screen" screen.

 

Best Regards,

NNT

3 replies

nhatnghetinh
Captain II
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  • Captain II
  • August 27, 2024

Hi @dsenevirathne54 

Please check Access Rights. It is possible that some Users lack permissions.

 

Best Regards,

NNT


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Hi @nhatnghetinh ,

Thank you for your response.

Is there an option to control access specific to the side panel? Or access rights to the screen or GI which applicable to the side panel. Here the user has access to inventory transaction history but not visible in the side panel.

Thank You,

Dulanjana


nhatnghetinh
Captain II
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  • Captain II
  • Answer
  • August 29, 2024

Hi @dsenevirathne54 

The side panel will get data from GI so if Users are not authorized to see the GI of that side panel, Users will not see the data on that site panel.

In addition, if Users are not authorized to see these fields on the side panel, Users will not see them displayed on that side panel.

You need to check which GI the site panel gets data from? then check if Users are authorized to see that GI? In addition, check if the fields on GI are authorized for that Users to see?

Check in the "Access Rights by Screen" screen.

 

Best Regards,

NNT