Hello,

I am currently working on the integration between Acumatica and Microsoft Teams, and I would like to know how to configure a Business Event to automatically mention a specific user or group in Teams. The goal is for the notification to appear in a Teams channel with the the specific user or groups being tagged (e.g., @username), for example the new owner of a Ticket.

Is there a way to set this up using the native Teams integration in Acumatica? If so, could you provide the steps or any relevant examples?

Thank you for your help!