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Custom Printed Form Not Visible in Sales Order Screen.

  • February 11, 2025
  • 3 replies
  • 39 views
J
Freshman I
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Hello Everyone,

I created a custom printed form and added it to the site map. I also created a customization project to allow this form to be printed from the Sales Order screen via Action Menu > Printing & Emailing. However, after publishing the customization, the report is not visible in the menu.

The custom form has the correct access rights and works fine from the Printed Forms screen, but it does not appear under Printing & Emailing in the Sales Order screen.

Acumatica Cloud ERP 2024 R2
Build 24.203.0023

Please see my screenshot and advise.

 

 

Thank you

Jennifer

Best answer by ranjithduraisamy72

​@jennifer39 Assign a higher customization level to your changes and publish the package. If the same screens exist in two custom packages, the one with the higher customization level will override the lower one.

 

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Jr Varsity I
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  • Ankita Tayana
  • Jr Varsity I
  • 57 replies
  • February 11, 2025

Hi ​@jennifer39 

Have you added access rights for your custom form from the customization editor?

Hope this helps

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Chris Hackett
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  • Chris Hackett
    Chris Hackett
R
Varsity II
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​@jennifer39 Assign a higher customization level to your changes and publish the package. If the same screens exist in two custom packages, the one with the higher customization level will override the lower one.

 

J
Chris Hackett
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    jennifer39
  • Chris Hackett
    Chris Hackett
J
Freshman I
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  • jennifer39
  • Author
  • Freshman I
  • 27 replies
  • February 11, 2025

Thank you, Mr. Ranjith! That resolved my issue.

Chris Hackett
R
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    Chris Hackett
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    ranjithduraisamy72

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