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Business Event Conditions

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Semi-Pro II
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  • Harry
  • Semi-Pro II
  • 248 replies

Hello commuity,

I have been working on creation of Business events. So the scenario is I have a customization that changes the status of a customer record to Inactive whenever a new record is created. So in this case a notification would be triggered to the Supervisor.

The second case is, if have one more customization that changes the status of the customer record same to Inactive whenever any field under General tab is modified, this only implies for the customer record status = Active. So for this second case I am likely to trigger a notification stating a change was made.

How can I create 2 different business events for the above scenario?

 

Thanks in advance.

3 replies

Mason J Kellner
Freshman I

Hi Harry! If I’m understanding the scenario, the route I’d go would be to try and utilize some specialty GI’s (perhaps one per scenario) with conditions built in. For the first, a scenario where a GI only shows “Inactive” customers. If a new one is added to the list it fires off the notification. 

The second sounds like a GI tracking all the fields you’d like to identify if changed. If they are modified, then the GI gets triggered. 

Hope that helps at least throw some ideas your way!

Chris Hackett
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2 people like this
  • Chris Hackett
    Chris Hackett
  • H
    Harry
H
Semi-Pro II
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  • Harry
  • Author
  • Semi-Pro II
  • 248 replies
  • January 3, 2024
Mason J Kellner wrote:

Hi Harry! If I’m understanding the scenario, the route I’d go would be to try and utilize some specialty GI’s (perhaps one per scenario) with conditions built in. For the first, a scenario where a GI only shows “Inactive” customers. If a new one is added to the list it fires off the notification. 

The second sounds like a GI tracking all the fields you’d like to identify if changed. If they are modified, then the GI gets triggered. 

Hope that helps at least throw some ideas your way!

hey @Mason J Kellner ,

Thanks for your prompt response. What I tried is I created a biz event for the first scenario that if a new record is inserted then a notification to be triggered. Since the customization makes it as Inactive.

For the later one I created a biz event that if a record is changed then notification to be triggered. But in this scenario 2 notifactions are triggered that inckude the first condition too.

Can you ket me know the soecity conditions to add in both GIs? Would really be grateful.

Chris Hackett
Community Manager
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  • Chris Hackett
  • Acumatica Community Manager
  • 2757 replies
  • March 11, 2024

Hi @Harry were you able to find a solution? Thank you!

Chris ~ Let us know how we're doing: https://forms.office.com/r/xmJUdZ1QE5 - A member helped you, please *Like* their post. A member provided an answer to your question, please mark it as *Best Answer*.

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