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Question

Add Action to open GI on mobile app


dcomerford
Captain II
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I did not think this was possible until i noticed on the Customer record on the mobile app you can open the Appointment History (Appointment Summary) screen.

On the Customer record there is an Action called Equipment Summary which opens the Equipment Summary GI.

When i try and add this to the mobile app the action is there but when i click it i get a redirect fail 

I have tried changing behaviour to void and also changed recordAction to ViewEquipmentSummaryInquiry but keep getting same error. I also tried redirectToScreen = “FS400200”

 

 

6 replies

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  • Semi-Pro III
  • 55 replies
  • March 19, 2025

I’m guessing that the Equipment Summary screen is not added to the mobile sitemap. You’ll have to add the screen to be able to redirect to it.


dcomerford
Captain II
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  • Author
  • Captain II
  • 633 replies
  • March 19, 2025

@DrewNisley I have already done that and screen is there and can be opened.


Samvel Petrosov
Jr Varsity II
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The record Action name should be “ViewEquipmentSummaryInquiry” as it looks like that is the name used in the Web Service definition.

What error did you get when changed it to that? Also, have in mind that “Equipment Summary” is a GI, but Appointment Summary is page. So the error might be caused by the way you added Equipment Summary page itself.

 


dcomerford
Captain II
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  • Author
  • Captain II
  • 633 replies
  • March 19, 2025

@Samvel Petrosov Yes they are different, I can open the Equipment Summary screen on mobile app and filter by customer and all displays correctly.

However when i try it from the customer i get an error ‘Redirect:~/GenericInquiry/GenericInquiry.aspx?id=e850784d-9b5c-a7ca-085aa07cdcdb&CustomerID=00-00001808


Samvel Petrosov
Jr Varsity II
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dcomerford wrote:

@Samvel Petrosov Yes they are different, I can open the Equipment Summary screen on mobile app and filter by customer and all displays correctly.

However when i try it from the customer i get an error ‘Redirect:~/GenericInquiry/GenericInquiry.aspx?id=e850784d-9b5c-a7ca-085aa07cdcdb&CustomerID=00-00001808

Could you please add the change you did to MENU/SITEMAP and the Equipment Summary page layout?


dcomerford
Captain II
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  • Author
  • Captain II
  • 633 replies
  • March 20, 2025

@Samvel Petrosov 

Here you go add screen

add screen FS400200 {
  type = FilterListScreen
  add container "Filter_" {
    add field "EquipmentType"
    add field "Customer"
    add field "Location"
    add field "ModelEquipment"
    }
  add container "Result"{
    fieldsToShow = 6
    add field "EquipmentType" {
      listDisplayFormat = CaptionValue
    }
    add field "EquipmentNbr" {
      listDisplayFormat = CaptionValue
    }
    add field "SerialNbre" {
      listDisplayFormat = CaptionValue
    }
    add field "Status" {
      listDisplayFormat = CaptionValue
    }
    add field "Description" {
      listDisplayFormat = CaptionValue
    }

        add containerAction "editDetail" {
      behavior = Open
      redirect = True
    }
  }
}

 

Sitemap

update sitemap {
    add item "FS400200" {
    displayName = "Equipment Summary"
    visible = true
    }

}

 


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