2023r1 - Business Event Subscriber Task - Assigning Owner

Hi @brettnothan9 

Could you please share the Business event xml file.

Hi @manikantad18 ,

Thanks for taking the time to help me with this.   Please find the BE xml attached.

Brett

Hi @DanWats

I see you recently helped Tim R on something similar.   I have added POOrder.EmployeeID to the GI backing my Business Event but don’t see that “raw” field as a selection for the task owner.   Any other thoughts?

Thanks,

Brett

I’m experiencing something very similar. I’m trying to use Business Events to create a Task for a salesperson when a specific Activity type has been created for a Customer where that salesperson is the Default Salesperson on the Customer record.

From what I can tell, the OwnerID on a Task is the same as the DefContactID from the EPEmployee table. Therefore, in my GI I have related the tables thusly and added the DefContactID as a result field:

However, when I create the Task Template to use with my business event I only have these fields available from the EPEmployee table:

I ran a separate test on this business event with each of those fields and none of them worked correctly; the business event fails and just as @brettnothan9 was able to do, I can manually select the business event in the Business Event History screen and Execute the business event but the task will be created with myself as the Owner instead of the salesperson from the GI.

Anyone have any suggestions how to resolve this?