Uploading data provider files or import scenarios with data taking forever

Hi @ltussing03 Please confirm if the file is being uploaded after say x mins or it is not uploading at all.

Few other details:

• Acumatica instance type - Is it Acumatica SaaS or on Premises
• Try different browser or update the browser - there are some issues with old versions browsers. for example , I use Chrome Version 117.0.5938.150 (Official Build) (64-bit)
• Try from another System outside your network

Thanks

Thanks!

It is Saas

I will try another browser, thanks for the suggestion.

@ltussing03  Are you facing this issue for only this file or for other files as well?

It is with any file of that is above about 8mb.

Either a data file for an import scenario or an import scenario that contains a data file of that size.

@ltussing03 It seems the processing time is affected by the extensive data volume. Have you considered exploring Parallel Processing as a solution? Enabling the highlighted checkbox below triggers the system to execute the import scenario using multiple threads, significantly expediting the processing speed.

Naveen,

Thank you.  The issue is not with running the scenarios.  It is with uploading the scenarios themselves or data files for the data provider.

Hi @ltussing03  Thanks for the response.

I don’t see such issues ever, it might issue with your instance. I’m requesting you to raise a support case with Acumatica to find out the root cause.

Hi @ltussing03 were you able to find a solution? Thank you!