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Question

The Copy Order button is disabled on Import Scenario

  • May 31, 2024
  • 9 replies
  • 138 views
A
Freshman I

Hi, I’ve been trying to process Quote (copy order) to Sales Order using import scenario, but I can’t get through on the remove hold and copy order parts. I tried testing it separately and here’s what I get:
 

Remove hold:

 

Copy Order:

 

Laura03
R

9 replies

Laura03
Captain II
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  • Laura03
  • Captain II
  • May 31, 2024

Hello,

Did you already follow the copy quote to sales order example in the below post answered by ChandraM? The entire Import Scenario configuration is shown.

Laura

~ Laura Barber, WM Synergy
D
Chris Hackett
A
Freshman I
  • austineasa67
  • Author
  • Freshman I
  • June 3, 2024

Hi, Laura

Yes, I did. But doesn’t work on my end. Is there an available xml file so I can compare it with my work?

Naveen Boga
Captain II
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  • Naveen Boga
  • Captain II
  • June 3, 2024

@austineasa67 Can you please share your XML file here, so that we can review and do the modifications if required.

Naveen B - Acumatica MVP 🏆 | Independent Developer for Hire 🚀 ⏩ https://www.linkedin.com/in/boga-naveen-kumar-54079a66/
Chris Hackett
Manikanta Dhulipudi
Captain II
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Hi @austineasa67 

Please check if above mapping are populating automatically after below import scenario mapped

 answered by ChandraM? 

 

Acumatica Functional Consultant & Customer Experience Supervisor
Chris Hackett
A
Freshman I
  • austineasa67
  • Author
  • Freshman I
  • June 6, 2024

Hi @Naveen Boga, here is my working xml file. Tried using as well the solution by ChandraM, but it doesn’t work for me @Manikanta Dhulipudi. If I can get the xml file by ChandraM just to confirm on the mapping with what I did. Thank you all for your responses.

1 Attachments
Chris Hackett
Community Manager
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  • Chris Hackett
  • Acumatica Community Manager
  • July 25, 2024

Hi @austineasa67 were you able to find a solution? Thank you!

Chris ~ Let us know how we're doing: https://forms.office.com/r/xmJUdZ1QE5 - A member helped you, please *Like* their post. A member provided an answer to your question, please mark it as *Best Answer*.
A
Freshman I
  • austineasa67
  • Author
  • Freshman I
  • July 26, 2024

Hi @austineasa67 were you able to find a solution? Thank you!

Hi Chris,

As of now, not yet. The references provided doesn’t seem to work on my end. Do you have a copy of the xml file on the references mentioned? My last option is to process it manually (QT to SO).

Chris Hackett
Community Manager
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  • Chris Hackett
  • Acumatica Community Manager
  • July 26, 2024

@austineasa67 - I don’t have a copy mentioned by @ChandraM 

Chris ~ Let us know how we're doing: https://forms.office.com/r/xmJUdZ1QE5 - A member helped you, please *Like* their post. A member provided an answer to your question, please mark it as *Best Answer*.
lauraj46
Captain II
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  • lauraj46
  • Captain II
  • November 12, 2025

Hi ​@austineasa67 ,

Were you ever able to get this working?  I created a similar import scenario and am seeing the same message, ‘The Copy Order button is disabled.’

Laura - https://www.linkedin.com/in/laura-jaffe-965a411a/ ~ If a member helped you, please *Like* their post. If a member provided an answer to your question, please mark it as *Best Answer*.
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