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Why its needed to have a the AP bill and Debit Adj for Clearing the Purchase Receipt which is Already Returned


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HI All, 

As per best practices  and its Normal and Simple  Process   as per my Knowledge across during the years the following is the Transaction entries which will clear the Purchase Receipt and return 

Purchase receipt 

Inventory Account  Dr.

Purchase Accrual Account Cr.

 

Return Before Invoice / Bill Created 

Purchase Accrual Account Dr.

Inventory Account  Cr

By this  both the account get cleared  and reconciled as well. if its Partial return Yes the balance remain  and  which can be cleared by Bill as its not retuned 

 

As per the Functionality of Acumatica we need to create a AP Bill and a Debit adjustment for any return ?? though both PR and return has been Processed both Transaction remain uncleared in the accrual Account 

why this is required  and the logic behind this Functionality ? 

 

 

Best answer by meganfriesen37

Hi there,

I’m not sure why this is the case, but I’ve submitted an idea here to request to have this functionality added:
 

https://community.acumatica.com/ideas/ability-to-void-return-and-apply-purchase-receipts-15888

Megan

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5 replies

meganfriesen37
Captain II
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Hi there,

I’m not sure why this is the case, but I’ve submitted an idea here to request to have this functionality added:
 

https://community.acumatica.com/ideas/ability-to-void-return-and-apply-purchase-receipts-15888

Megan


meganfriesen37
Captain II
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This feature has been added in 25R1.  


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  • Author
  • Freshman II
  • 56 replies
  • March 24, 2025

@meganfriesen37 . 

I’ve encountered an issue in Build 25.100.0054 where the system does not correctly adjust the billable quantity on a purchase receipt after a partial return. Here’s the scenario I tested:

  1. Created a purchase order for 100 units at $3 each ($300 total).
  2. Received 100 units, generating a purchase receipt.
  3. Returned 50 units, leaving a net received quantity of 50 units.
  4. Created an AP Bill from the original receipt:
    • Expected: The bill defaults to 50 units ($150) based on the net quantity after the return.
    • Actual: The bill defaults to 100 units ($300), requiring manual adjustment to 50 units ($150).
  5. Released the adjusted bill for 50 units ($150).
  6. Issue: The original receipt remains open with 50 units listed as unbilled, despite the return and billing adjustment.


After returning 50 units, the purchase receipt should update to reflect only 50 units as billable. When creating the AP Bill, it should default to 50 units ($150), and upon release, the receipt should fully close with no unbilled quantity remaining.

However, the system allows billing for the full 100 units despite the return. Even after manually correcting the bill to 50 units, the receipt incorrectly shows 50 units as unbilled, suggesting the return isn’t properly reconciled with the receipt.

Was this fix in 2025R1 specific to a later patch, or am I missing a configuration step?


meganfriesen37
Captain II
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I haven’t tried out the new feature yet, but did you use the Correct or Cancel receipt options as outlined in the release notes?  https://help.acumatica.com/(W(4))/Help?ScreenId=ShowWiki&pageid=8babb097-80ae-4d72-a390-4489fc320314.

If you are encountering errors with the new feature, I’d recommend reporting this to Acumatica via a support case.


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  • Author
  • Freshman II
  • 56 replies
  • March 24, 2025

​Thanks for the response and the link to the release notes.

After reviewing the process and new features, I’m trying to understand why handling returns and billing has to be made more complex. From a practical standpoint, I would expect the following flow to be sufficient:

  • PO Created

  • Item Received (Receipt)

  • If correction is needed: process a Return for the incorrect qty

  • Receipt updates to reflect net quantity

  • Create AP Bill for the net qty (system should default to the correct billable qty based on the receipt post-return)

  • If return is done after billing, then a Credit Memo (with or without inventory, depending on the situation) can be processed.

All transactions should remain linked for traceability. In my test, I followed this logic, but the system did not reconcile the return with the receipt correctly — still showing unbilled qty after billing the correct net amount. This seems like the return isn’t fully applied to the receipt.

Is the intent of the new feature to enforce canceling and redoing receipts for partial returns, even when there's no need to correct the receipt itself, just to bill the correct net qty? That seems to add unnecessary steps for what should be a straightforward adjustment.


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