Hi,
I have a prepayment applied to a check and a partial bill that I need to void.
The prepayment doesn’t allow me to reverse the application and is requiring me to reverse it on the check level.
However I can’t reverse the check application either since I don’t have what to apply it to.
1. On the Prepayment, click on the line created for the Bill in Applications History and click on REVERSE APPLICATION
The Bill will appear on Documents to Apply tab.
2. Now Release the Prepayment.
4. Now Open the check and Void the check.
5. When the Voided Check document is created, release from Hold and release the Voided Check.
The check will be Voided and closed.
Prepayment too will be Voided.
You will see that the Bill is now Open.
Thank you! My mistake was not selecting the bill line in the first step.
You can reverse the application; however, you need to apply the balance to another document to be able to save and release the check. You can’t just reverse application and save the Check.
Reverse application on check payment | Community (acumatica.com)
1. On the Prepayment, click on the line created for the Bill in Applications History and click on REVERSE APPLICATION
The Bill will appear on Documents to Apply tab.
2. Now Release the Prepayment.
4. Now Open the check and Void the check.
5. When the Voided Check document is created, release from Hold and release the Voided Check.
The check will be Voided and closed.
Prepayment too will be Voided.
You will see that the Bill is now Open.
You can reverse the application; however, you need to apply the balance to another document to be able to save and release the check. You can’t just reverse application and save the Check.
Reverse application on check payment | Community (acumatica.com)
I need to void the check after reversing the application. Applying it to something else will just bring me back to square one.
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