Process Bank Transactions - Match invoice and credit memo to the same transaction


some of our customers pay several invoices and deduct a credit with the same transaction.

There is no problem in matching several invoices but it seems the credits arent loading in the “Match to Invoices” window for receipts.

Does anybody know a solution for this?

Many thanks!!


Best answer by meagan59 11 July 2022, 23:45

View original

3 replies

Userlevel 3

Hi @MasterLuke,

I would recommend applying the credit memo to one of the invoices paid prior to matching the invoices in the Process Bank Transactions screen. Then the total paid will match up to the total balance due for the invoices.

Hi @meagan59, thank you!! Will try this!

I found that if you make the payment amount 0.00 and then load documents, it will load the document for that customer along with the credit memos. 


Hope this helps. 


About Acumatica ERP system
Acumatica Cloud ERP provides the best business management solution for transforming your company to thrive in the new digital economy. Built on a future-proof platform with open architecture for rapid integrations, scalability, and ease of use, Acumatica delivers unparalleled value to small and midmarket organizations. Connected Business. Delivered.
© 2008 — 2024  Acumatica, Inc. All rights reserved