We have been live for eighteen months. We have never run the “Recalculate Customer Balances”.
What is the procedure to run the recalculate customer balances? Does this need to be done for each month? Should we start with the oldest month run to current month?
Hello
Why do you want to recalculate customer balances? Do you see customer balances that do not foot, or do not match the Aging reports? If you see mismatched numbers on screens or reports, maybe it will help to recalculate.
We do not need to recalculate on any regular basis. I have used the process only a few times in my years of implementing Acumatica. After migrating (importing) historical transactions, with migration mode, etc. the customer balances could be a little off, and in those cases we can recalculate as follows:
We upgraded to the latest build of 2022 R1 yesterday. We are unable to access Purchase orders, Purchase receipts and inventory receipts. We are being directed to recalculate project balances. Is it necessary to recalculate all projects (open and closed ) or just open ones?
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