I discovered an underpayment on a prepayment which is leaving an open balance. There is also a unapplied credit memo for the amount of the underpayment. When I try to apply the CM, I go Document Details → Document type and the only options are invoice, debit memo and overdue charge. What should I do to close both the CM and prepayment? Thanks.
Solved
Prepayment Error
Best answer by Naveen Boga
Hi Jana,
I just checked 2021 R1 version, In the Payments and Applications screen → Documents to Apply → DocType it is also showing the “Credit Memo” option.
Please find the screenshot for reference.
+20Hi Jana,
I just checked 2021 R1 version, In the Payments and Applications screen → Documents to Apply → DocType it is also showing the “Credit Memo” option.
Please find the screenshot for reference.
Where is the V8 can? I was way overthinking this and kept trying to work from the credit memo and not the prepayment. Thanks!!
Where is the V8 can? I was way overthinking this and kept trying to work from the credit memo and not the prepayment. Thanks!!
LOL good one
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