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PO Receipt hyperlink not always present on Bill line


When creating a Bill from a PO Receipt, sometime the PO Receipt Number hyperlink exists and sometimes it does not, and I cannot work out what causes it to be sometimes missing:

 

Best answer by kmckenzie

Turns out that we had a couple of vendors that had “Allow AP Bill Before Receipt” checked.  Even though they were being recieved and had receipt numbers the numbers weren’t showing up when the bill was generated.  After unchecking that box new POs with new receipt numbers are showing on the bill as they should.

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  • Jr Varsity III
  • September 4, 2024

Hi Michael did you ever find anything out about this? We are having the same issue with what appears to be just certain vendors.  


nhatnghetinh
Captain II
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Hi @kmckenzie

Maybe PO Receipt has been created but not released yet > Check at the "Release Purchase Receipts" screen > check "PO Receipt " of that Bill (if any) & click "Process"

 

Best Regards,

NNT


iqraharrison
Captain II
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@michaeltombs @kmckenzie  what version are you two on? Were you able to check if @nhatnghetinh solution worked?


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  • Jr Varsity III
  • September 5, 2024

In our case yes they have all been released.  We’re checking a couple of different things now and I will post back results when we get them.


iqraharrison
Captain II
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@kmckenzie @michaeltombs 

i just tested this in my local sandbox and i’m running on 24R1 Build 4 and i noticed the same thing that you two are seeing but i tested a few different ways

  1. On the AP bill, i clicked Add PO and the results populated the PO number but not the receipt (as indicted in the original post)
  2. On the AP bill, I clicked Add PO Receipt and the resulted populated the PO number but not the receipt number again (odd)
  3. I clicked “enter AP bill” from the PO receipt and on the AP bill, the PO receipt still did not populate.
  4. I clicked “Enter AP Bill” from the purchase order and on the AP bill, the PO receipt still did not appear

I reviewed the known issues list and didn’t see anything on there but this does sound glitchy.  I think it is a bug but Acumatica just may not know about it yet.  I recommend submitting a ticket to see if Acumatica’s RnD can look into it because it looks like some link is broken and kind of defeats the 3 way matching functionality if you can’t link the three together!

 

good luck!


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  • Jr Varsity III
  • September 5, 2024

Turns out that we had a couple of vendors that had “Allow AP Bill Before Receipt” checked.  Even though they were being recieved and had receipt numbers the numbers weren’t showing up when the bill was generated.  After unchecking that box new POs with new receipt numbers are showing on the bill as they should.


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