Information lost on customisation due to updates

  • 16 November 2023
  • 1 reply

I have experianced that we loose quite a bit of information after updates. Items like value added tax numbers on POD’s and Pro-Forma invoices. 

I would like to understand if this is due to the updates or the way that the customisation was implemented? 


Best answer by lauraj46 23 November 2023, 04:15

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Hi @DewaldCon ,

When modifying reports in the Report Designer, do you save the modified report as a new version?  If so, I believe the version will be preserved on updates.

You can also use File --> Save As to save the reports externally as a backup, and/or add the reports to a customization project and republish after an update.

Hope this helps!






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