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How to apply different Customer or Vendor

  • December 5, 2022
  • 6 replies
  • 286 views

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  • Freshman I
  • 11 replies

Hi all

Does anyone know how to apply an Customer AR Invoice to another Customer Payment document? or vendor bill to vendor prepayment document.


Thanks so much!

 

Best answer by BethKesser24

Go to the applicable Prepayment > select Documents to Apply (Load Documents). select applicable doc type

 

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6 replies

BethKesser24
Jr Varsity III
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  • Jr Varsity III
  • 21 replies
  • Answer
  • December 5, 2022

Go to the applicable Prepayment > select Documents to Apply (Load Documents). select applicable doc type

 


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  • Author
  • Freshman I
  • 11 replies
  • December 5, 2022

Hi @BethKesser24 

Sorry that I make mistake on the question, what i mean is how to apply a difference customer (Customer A- AR invoice  with customer B-Prepayment)

 

Thanks


Laura02
Captain II
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  • Captain II
  • 3132 replies
  • December 5, 2022

Hello,

To apply a prepayment and invoice from different customers, the customer relationship needs to be defined.  The customer with the Prepayment needs to be the parent of the customer with the invoice.

Otherwise you can enter adjusting documents:

Customer 1 with prepayment:  Enter Debit memo. Use customer clearing account in place of revenue. Apply prepayment to Debit Memo to close both documents.

Customer 2 with Invoice: Enter Credit Memo. Use customer clearing account in place of revenue. Apply Credit Memo to Invoice to close both documents.

 


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  • Author
  • Freshman I
  • 11 replies
  • December 5, 2022
laura01 wrote:

Hello,

To apply a prepayment and invoice from different customers, the customer relationship needs to be defined.  The customer with the Prepayment needs to be the parent of the customer with the invoice.

Otherwise you can enter adjusting documents:

Customer 1 with prepayment:  Enter Debit memo. Use customer clearing account in place of revenue. Apply prepayment to Debit Memo to close both documents.

Customer 2 with Invoice: Enter Credit Memo. Use customer clearing account in place of revenue. Apply Credit Memo to Invoice to close both documents.

 

hi @laura01 

Thanks Laura, Could you share how to apply prepayment vs invoice with the prepayment is parent customer?

Thanks alot!


Laura02
Captain II
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  • Captain II
  • 3132 replies
  • December 5, 2022

Hello,

When applying payments for a parent customer, we can see invoices that belong to the parent and invoices that belong to the child customers. 

The Acumatica process to apply payments is the same for parent customers as it is for regular non-parent customers.

 

 


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  • Author
  • Freshman I
  • 11 replies
  • December 5, 2022
laura01 wrote:

Hello,

When applying payments for a parent customer, we can see invoices that belong to the parent and invoices that belong to the child customers. 

The Acumatica process to apply payments is the same for parent customers as it is for regular non-parent customers.

 

 

Thanks alot Laura, it helps.


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