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Question

Getting error: Another process has added the 'SOShipment' record. Please try again.


We are getting this type of error on almost everything that needs to be processed. Users try for many times receiving the same error and eventually it goes thru and process. Sometimes it processes right away sometimes it takes several tries. 

Any idea what can be casing this behavior?

Sample screenshot: 

 

 

6 replies

Yuriy Zaletskyy
Jr Varsity I
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Is this out of the box? Do you have any customizations published?


Nilkanth Dipak
Varsity II
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Hi @williamq178,

By Seeing your Trace, it’s because of the code written having issues while fetching the data. Try to unpublish the customization and check once.


darylbowman
Captain II
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If not customizations, look for Business Events touching Shipments.


Manikanta Dhulipudi
Captain II
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Hi @williamq178 Is it happening for every shipment, Check if any other screen updating the so shipment tables like automation schedulers, Business events, any push notification from shipping integration tools,


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  • Captain II
  • 362 replies
  • October 8, 2024

@williamq178 

Do you have any automation schedules or import scenarios that run?

We had an issue like this due to an import scenario running on an automation schedule.

 

Aleks


Chris Hackett
Community Manager
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  • Acumatica Community Manager
  • 2750 replies
  • December 24, 2024

Hi ​@williamq178 were you able to find a solution? Thank you!


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