Dear Acumatica Community,
I am a new to using Acumatica and I am currently in the process of tallying Customer Balances. I came upon one customer showing value/amount under Unreleased Balance and Open Orders Balance. May I ask if anyone can help me out where can I possibly check/verify these amounts. Or where they originated? I attached the screenshot.
Thank you in advance.
![](https://uploads-us-west-2.insided.com/acumatica-en/attachment/6d69432c-4194-43bd-80f6-7b49be519186.png)